Terms of Service

Thank you for choosing to use Parkalot. These Terms of Service regulate your access to and use of Parkalot.io (“Parkalot”, “we”, “us”, “our”, “ours”) and any related services.

Parkalot.io, residing in Europe – Poland –  Karaków, 29 Listopada 180 street, Zip code: 31-236,  and owned by Łukasz Patecki, offers online services:

  • https://app.parkalot.io– the web application, henceforth referred to as the “Service”;
  • https://parkalot.io, henceforth referred to as the “Website”.

PLEASE READ THE TERMS CAREFULLY BEFORE YOU USE OR ACCESS THE SERVICE OR THE WEBSITE. BY USING OR ACCESSING THE SERVICE AND THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU ARE USING THE SERVICES ON BEHALF OF AN ORGANIZATION, YOU ARE AGREEING TO THESE TERMS FOR THAT ORGANIZATION AND REPRESENTING THAT YOU HAVE THE AUTHORITY TO BIND THAT ORGANIZATION TO THESE TERMS. IN THIS CASE, “YOU” AND “YOUR” WILL REFER TO THAT ORGANIZATION.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OR VIEW THE SERVICE AND THE WEBSITE.

By accepting these Terms, you warrant that you are at least eighteen years old and may lawfully enter into and form binding legal contracts. If you are entering into these Terms on behalf of an organization, you warrant and represent that you are a properly authorized representative of the respective organization, with the authority to enter into binding contracts on behalf of such organization.

Changes to this agreement

Because the Service and the Website will continue to evolve as we develop new features and functionality, we may modify, suspend or terminate the Service or the Website. We may also delete any content or data from the Service or the Website at our discretion. The measures considering personal data you provide to the Service and the Website are described in detail in our Privacy Policy,  which should be treated as an inherent part of these Terms.

The service

Parkalot.io provides web-based application and services dedicated to individuals and organizations that need a simple tool for parking management. The Service is available online and it is located at https://app.parkalot.io to users who have set up an account or accounts in the Service (henceforth referred to as the “Users”).

Parkalot.io reserves the right to suspend an Account(s)  30 days after its creation – after the end of the free trial (for more information, go to Payments & pricing: free trail). Moreover, in case of a distinct violation of the Terms, or in case of using the Service beyond the specified range of service, Parkalot.io reserves the right to delete your User’s Account(s).

The Users use the Service for management of their or their organisation’s parking lots and its users (henceforth referred to as “Administrators”) and booking parking spaces, managing their own parking spots if assigned & reporting parking violations to their parking lots Administrators (henceforth referred to as “Parking Users”) .

ONE ADMINISTRATOR ACCOUNT CAN NOT BE USED TO MANAGE MORE THAN ONE PARKING LOT, EVEN WITHIN THE SAME COMPANY. EACH PARKING REQUIRES A SEPARATE ACCOUNT AND IS SUBJECT TO SEPARATE CHARGES, ACCORDING TO THE APPLICABLE SUBSCRIPTION PLAN. EXCEPTIONS CAN BE MADE WHEN MULTIPLE PARKING LOTS SERVICE THE SAME SPECIFIC BUILDING OR SITE.PARKING USER ACCOUNTS CAN BE ASSIGNED TO MULTIPLE PARKINGS (e.g. when an user works in two companies that use Parkalot).

Access to your data

As the User, you always have access to your personal data. in order to exercise your right to change it (password, vehicle information). Parkalot.io will not access or modify any piece of data or content, unless it is necessary to provide the Service to its users, prevent or resolve technical problems or at the User’s request with regard to support matters. Parkalot.io will not disclose any part of the User’s data or content, except as described in the Privacy Policy and the present Terms.

GDPR Compliance

Parkalot.io stays compliant with GDPR (General Data Protection Regulation) and obliges the Users of the Service to respect the principles of the regulation when processing the personal data of EU citizens.

Minimal hardware & software requirements

Recommended browsers are Chrome, Firefox and Safari.

User’s Account

The Parkalot User’s Account (henceforth referred to as “Account”) in the Service may be set up by Parkalot.io on the User’s request or by the User himself/herself through the “Registration Page” at https://app.parkalot.io. The access to the Account is provided on the basis of your email and Password, or through a connected Google or Facebook account.

Administrator’s  Account

To set up the parking administrator’s account, the User has to complete the registration process and choose “Create parking” on the first screen he or she sees after this. The User will be asked to complete a setup guide. The Administrators’ role can be also assigned to a parking user by the owner of the particular parking area. The Administrator has the right to manage the parking lot he or she is assigned to; set up parking rules, make or cancel reservations in the name of Parking User’s, solve incidents reported by Parking User’s and view parking usage details, as well as manage the users of his or hers parking lot (view their vehicle information, remove their accounts without notice).

Parking User’s Account

The Parking User can start using the app by completing the registration process and choosing “Join parking” on the next screen or by using the sample login data he or she will receive on their email address after being invited to use the Service by an Administrator of a particular parking lot. The Parking User has the right to book parking spots if available and this is in accordance to the rules set up by the Administrator. The Parking User can also report parking rules violations to the Administrator and manage his or her parking spot if he or she was assigned one.

Cancelling your account

The User of Parkalot.io may cancel the Account at any time and for any reason by giving note via email to the other party. If you decide to cancel your account, email us at admin@parkalot.io.

Once cancelled, we may permanently delete your Account and all the data associated with it. If you don’t log in to your account for 12 or more months, we may treat your account as “inactive” and permanently delete the account and all the data associated with it.

Payments & pricing

Free trial

Users will not be charged for the 30-day Free Trial period, unless they opt in for a premium subscription before the day on which the Free Trial expires. Parkalot does not require any payment information from Users who wish to start the free Trial.

Premium subscription

Premium Users will be required to select a payment plan and provide Parkalot with accurate information regarding his or her / his or hers organisation’s credit card or other payment instrument and billing information for the purpose of invoicing. The User pledges to promptly update their account information with regard to any changes in their payment information. By entering and editing your billing data, you take full responsibility for its validity and you declare its veracity. Parkalot.io will not to be held responsible for the validity and veracity of the data entered by the User.

As Parkalot’s Premium User, you agree to pay Parkalot the amount that is specified in the applicable payment plan and you authorize Parkalot to bill your payment instrument in advance on a periodic basis in accordance with such terms. If you dispute any charges, you must let Parkalot know within sixty (60) days after the date that Parkalot invoices you. The currently available payment plans include:

Small business plan – $14.99 per month

  • All basic features
  • Up to 25 parking users
  • Unlimited parking spots
  • Technical support

Medium business plan – $39.99 per month

  • All basic features
  • Up to 150 parking users
  • Unlimited parking spots
  • Technical support

Large business plan – $99.99 per month

  • All basic features
  • Up to 600 parking users
  • Unlimited parking spots
  • Technical support

Custom plan – individual pricing

  • All basic features
  • Possibility of custom feature(s) implementation, priced individually
  • The number of parking users allowed will be discussed individually
  • Unlimited parking spots
  • Technical support

Period of validity of the premium subscription

The Premium Subscription is valid for an unspecified period of time. Either of the sides can terminate the agreement without giving a reason. Upon the termination, the User will be able to access their Parkalot Account for the period which have been covered by the last payment.

After this, the User will not be able to use the Account and all the data stored in the account will be permanently deleted. The User will not be able to restore any data that has been deleted due to termination (cancellation) of the Parkalot Account.

The termination request should be sent via email to lukas@parkalot.io.

Complaints for wrongdoing can be filed via the email address: admin@parkalot.io The filed complaints will be considered within 5 business days.

Refunds

All amounts paid are non-refundable and we reserve the right to change our prices in the future. If we do change prices, we will provide notice of the change on the Site or in email to you, at our option, at least 30 days before the change is to take effect regarding your use of Parkalot. If you continue to use Parkalot after the price change comes into effect, we will take this to indicate you agree to pay the new amount from this point onwards.

Rights

Our Proprietary Rights

As Parkalot.io, we reserve the proprietary rights, including patents, trademarks, service marks and copyrights. As the User, you pledge to respect our proprietary rights in Parkalot, which refers to both the  Service and The Website. You may only use our brand assets with our consent. We may view the Content you enter to Parkalot in case we need to solve a technical or functional issue or in cases where we suspect that you may have violated the Terms of Use.