Parkalot EXPERT 

The customer is a well-established company, based in the UK with offices all around the country. In one of their regional offices, the workplace parking couldn’t simultaneously fit all of their employees’ vehicles. In addition to this, the company’s headquarters are often visited by employees from other company offices and, as part of business trip organisation, parking is another thing that especially needs to be taken care of, knowing that this may be a problem. Previously, the parking was semi-manually managed by the administrative staff. However, this approach did not work entirely well, because it was a time-consuming solution and, furthermore it required many, sometimes unjust, judgments which often resulted in a “race after parking places”.

To solve our customer’s problem, we did not only deliver a parking reservation platform, as we also worked together to analyse the company’s needs and define reservation rules in the application. How was this organised? Employees were split into 5 groups, based on commuting alternatives and other factors. Group 1 can book a spot 1 time per week, group 2 can book 2 times per week and so on. This was a test conducted across a group of 20 users. After a successful pilot with this group, the solution was deployed to the whole office.

• Users don’t race to grab as many spots as possible, rather picking the days they prefer.
• An average session in the application takes 17 seconds.
• We handle 2 parking lots within the campus.
• Because parking space is precious, users receive an additional email reminder the day before so, if something changes, they can cancel the reservation and give way to someone else.